Sukiya, one of Japan's leading restaurant chains, is temporarily closing its nearly 2,000 locations following disturbing reports of pests being discovered in customers' meals. This decision comes in response to both a recent insect sighting and a past incident involving a rat in a bowl of miso soup.
Sukiya Restaurant Chain Closes Outlets Due to Pest Incidents
Sukiya Restaurant Chain Closes Outlets Due to Pest Incidents
Major Japanese eatery Sukiya to undergo deep cleaning after rodent and insect found in food.
Sukiya announced that it will close its restaurants from March 31 to April 4 to conduct thorough cleaning and pest control measures. The closures were triggered after a cockroach-like insect was found by a customer in Tokyo one Friday. This incident comes on the heels of a troubling revelation last weekend when the chain acknowledged a rat had previously been found in a miso soup in January.
In light of these events, Sukiya expressed deep regret for the "great inconvenience and concern caused" to its clientele. Following the shocking reports, which had been the subject of social media speculation for weeks, the eatery in Tottori was temporarily shut down, and the company took steps to address potential contamination points by sealing cracks in the building.
Now, with the latest find prompting widespread scrutiny, the chain plans to conduct preventative checks at all locations and improve waste management procedures, including refrigerating rubbish. The manager of the Tokyo location that housed the insect promptly apologized to the affected customer and issued a refund.
As part of Zensho Holdings, which owns multiple restaurant brands across Japan, Sukiya's share price initially dropped following the rat incident but showed signs of recovery. The recent pest discovery is likely to send ripples through its stock performance once again, as customers and investors alike remain concerned about food safety at one of Japan’s most prominent dining establishments.
In light of these events, Sukiya expressed deep regret for the "great inconvenience and concern caused" to its clientele. Following the shocking reports, which had been the subject of social media speculation for weeks, the eatery in Tottori was temporarily shut down, and the company took steps to address potential contamination points by sealing cracks in the building.
Now, with the latest find prompting widespread scrutiny, the chain plans to conduct preventative checks at all locations and improve waste management procedures, including refrigerating rubbish. The manager of the Tokyo location that housed the insect promptly apologized to the affected customer and issued a refund.
As part of Zensho Holdings, which owns multiple restaurant brands across Japan, Sukiya's share price initially dropped following the rat incident but showed signs of recovery. The recent pest discovery is likely to send ripples through its stock performance once again, as customers and investors alike remain concerned about food safety at one of Japan’s most prominent dining establishments.
