A Times inquiry into Therme, a European wellness company, exposes misleading claims regarding its spa operations and questionable dealings in securing a lucrative contract for a facility in Toronto, prompting public outrage.
Therme’s Toronto Venture: Scrutinizing a Wellness Company’s Misrepresentation and Ambitions

Therme’s Toronto Venture: Scrutinizing a Wellness Company’s Misrepresentation and Ambitions
A critical investigation reveals the discrepancies in Therme’s claims about its operations, raising concerns about its dealings with the Ontario government.
In the heart of Toronto, a European wellness company named Therme is facing scrutiny over its ambitious expansion plans and the questionable legitimacy of its operations. Despite being relatively unknown, Therme has drawn significant public ire as it seeks to establish a major spa and water park on West Island, having cleared the land under a generous 95-year lease agreement with the Ontario government, which also shoulders the financial burden of the project.
An investigative report by the New York Times has unveiled alarming truths about how Thermo secured this contract. Auditors previously indicated that the bidding process was characterized by unfairness and lack of transparency. Furthermore, the company has been accused of misrepresenting its operational history to enhance its credibility within the competitive worldwide wellness market.
The investigation, which relied on corporate filings from multiple countries alongside interviews with individuals familiar with the operations, reveals that Therme exaggerated its experience and influence. It presented itself as a seasoned player with multiple spa facilities in Europe, whereas it has only developed a single location near Bucharest, Romania. This disparity raises red flags regarding its financial stability; auditors uncovered that the company was operating at a loss with equity amounting to less than €1 million (approximately $1.1 million).
As concerns escalate around Therme's misrepresentation and the broader implications of its contract in Toronto, it highlights the urgent need for transparency and accountability in governmental agreements with private enterprises—especially those involving large investments and long-term leases. The company’s objectives extend far beyond North America, as it aims to replicate its spa model in other major cities globally, creating further questions about its sustainability and ethical business practices.