The insurance giant Allianz Life has confirmed that hackers gained access to sensitive customer information through a third-party cloud-based CRM system, affecting most of its clients in North America.
Major Data Breach at Allianz Life Exposes Personal Information of Millions

Major Data Breach at Allianz Life Exposes Personal Information of Millions
Allianz Life suffers a significant cyber-attack, leading to the theft of personal data belonging to 1.4 million customers in North America.
Article Text: In a significant breach of security, Allianz Life has revealed that hackers have compromised personal information belonging to a substantial portion of the insurance firm’s 1.4 million customers across North America. The breach occurred on July 16, 2025, when a malicious threat actor exploited vulnerabilities in a third-party cloud-based customer relationship management (CRM) system utilized by Allianz Life Insurance Company of North America, as stated in the firm’s official communication to the BBC.
Allianz, which operates under a German parent company, detailed that the cybercriminals were able to acquire personally identifiable information linked to the majority of its customers, financial professionals, and some employees via a social engineering method, which typically involves deceiving individuals into revealing confidential information.
The breach has been officially declared related solely to Allianz Life, and the firm disclosed the incident in a legal filing with the attorney general in Maine; however, the exact number of impacted individuals remains unspecified. The insurance company assured concerned stakeholders that it took "immediate action" to mitigate the breach and has informed the FBI regarding the incident.
In its statement, Allianz stressed that there was no indication that its internal network or other systems, including the policy administration system, had been breached. With a global clientele exceeding 125 million, the firm is actively reaching out to those affected to provide support and guidance in the aftermath of this security incident.
This breach underscores the growing threat of social engineering attacks, wherein hackers manipulate victims into surrendering sensitive information, often by impersonating trusted entities.
Allianz, which operates under a German parent company, detailed that the cybercriminals were able to acquire personally identifiable information linked to the majority of its customers, financial professionals, and some employees via a social engineering method, which typically involves deceiving individuals into revealing confidential information.
The breach has been officially declared related solely to Allianz Life, and the firm disclosed the incident in a legal filing with the attorney general in Maine; however, the exact number of impacted individuals remains unspecified. The insurance company assured concerned stakeholders that it took "immediate action" to mitigate the breach and has informed the FBI regarding the incident.
In its statement, Allianz stressed that there was no indication that its internal network or other systems, including the policy administration system, had been breached. With a global clientele exceeding 125 million, the firm is actively reaching out to those affected to provide support and guidance in the aftermath of this security incident.
This breach underscores the growing threat of social engineering attacks, wherein hackers manipulate victims into surrendering sensitive information, often by impersonating trusted entities.